Grade 10 Business Studies – Social Responsibility of Business (6 Lessons) Quiz
1. What is meant by the social responsibility of a business?
Social responsibility means businesses should balance profit-making with actions that benefit society, such as protecting the environment, treating workers fairly, and supporting communities.
2. Which of the following is an example of a business acting in a socially responsible way in Kenya?
Sponsoring schools is a positive community action that improves education and shows the business cares about social development, a key part of CSR.
3. Who are considered stakeholders in a business's social responsibility decisions?
Stakeholders include anyone affected by the company's activities: employees, customers, suppliers, local communities, government and shareholders.
4. Which type of social responsibility requires a business to obey laws and regulations in Kenya?
Legal responsibility means businesses must follow laws and regulations set by the government, such as labour laws and environmental rules.
5. What is an example of ethical responsibility for a business?
Ethical responsibility involves doing what is morally right, such as fair treatment of workers and avoiding exploitative practices like child labour.
6. Which of the following is a benefit of businesses practicing social responsibility?
Socially responsible actions often boost a company's reputation, build customer trust, and can lead to increased sales and community support.
7. What is corporate social investment (CSI) commonly used for in Kenya?
CSI refers to resources businesses contribute to support community development projects like clean water initiatives, health clinics and education programmes.
8. Which Kenyan national policy aligns businesses with protecting the environment?
Kenya requires EIAs and has environmental laws to ensure businesses assess and reduce harm to the environment before projects begin.
9. What responsibility do businesses have toward their employees?
Businesses should provide safe workplaces, fair wages and opportunities for training, as part of social responsibility and compliance with labour laws.
10. Why is paying taxes considered part of a business's social responsibility?
Taxes collected from businesses help the government provide public goods and services that benefit society, so paying taxes is a civic duty and socially responsible.
11. How can a small Kenyan business show social responsibility toward customers?
Being truthful about products, ensuring safety and addressing complaints fairly shows respect for customers and builds trust.
12. Which international goal do businesses often support when they act responsibly for the environment and communities?
The SDGs are global targets for poverty reduction, education, health and the environment; responsible businesses often support these goals through their actions.
13. What is greenwashing?
Greenwashing is when a company advertises itself as 'green' or sustainable but fails to take meaningful steps to reduce environmental harm.
14. Which practice would be considered socially irresponsible in a Kenyan factory?
Employing child labour is illegal and unethical; it harms children's development and is clearly socially irresponsible.
15. How can a company measure its social responsibility performance?
CSR reporting and impact monitoring help businesses assess and communicate how well they meet social and environmental responsibilities.
16. What role can businesses play in reducing unemployment in Kenya?
Businesses combat unemployment by employing locals, offering training and sourcing from local suppliers, which supports community livelihoods.
17. Why should businesses engage with local communities before starting a project?
Consulting communities helps businesses identify potential issues, gain support and design projects that benefit both the company and local people.
18. Which of the following is a philanthropic activity by a company?
Philanthropy involves voluntary donations or support for social causes, such as funding health services or community programmes.
19. What does a company practicing fair trade do?
Fair trade ensures producers receive fair payment and support, promoting better livelihoods and environmentally friendly practices.
20. Which legal tool helps communities challenge harmful business projects in Kenya?
Communities can use legal processes and public interest litigation to seek redress when business activities harm them or the environment.
21. How can businesses contribute to education as part of CSR?
Supporting education through funding, infrastructure and materials helps build human capital and is a common CSR activity.
22. Which action shows environmental responsibility by an agricultural company in Kenya?
Sustainable farming practices like conserving soil, planting trees and controlling pesticide use protect the environment and local livelihoods.
23. Why is transparency important in CSR activities?
Transparency means openly reporting CSR efforts and outcomes, which builds stakeholder trust and allows verification of claims.
24. Which of the following best describes shared value in business?
Shared value means businesses pursue strategies that increase their competitiveness while advancing social and economic conditions in the communities where they operate.
25. What is the best definition of Corporate Social Responsibility (CSR)?
CSR refers to voluntary activities businesses undertake to help society and protect the environment in ways that go beyond simply obeying the law. It is broader than just donations and not the same as profit maximisation at any cost.
26. Why do most businesses practise CSR in Kenya?
CSR helps companies improve their public image, attract customers and employees, and build long-term stability. It is not about breaking laws or avoiding responsibilities.
27. Which of the following is NOT a stakeholder of a business?
Stakeholders are people or organisations affected by a business (employees, suppliers, customers). The moon is not a stakeholder.
28. Which action best demonstrates a business's environmental responsibility?
Environmental responsibility includes activities like tree planting, recycling and reducing pollution. Dumping waste is harmful and not responsible.
29. Legal responsibility of a business means:
Legal responsibility requires companies to obey the laws and regulations set by the government, such as labour, tax and environmental laws.
30. What is the main purpose of a social audit for a company?
A social audit evaluates how a company's operations affect society and the environment, helping measure CSR performance separate from financial audits.
31. Which Kenyan authority is primarily responsible for enforcing environmental management and conservation?
NEMA is the lead agency for environmental regulation and enforcement in Kenya. KRA handles taxes and KEBS deals with standards but NEMA focuses on environmental matters.
32. The 'triple bottom line' in CSR refers to:
The triple bottom line measures a company's social (people), environmental (planet) and financial (profit) performance.
33. Which activity is an example of CSR that supports education in a Kenyan community?
Investing in local schools is a CSR action that directly improves education and community welfare, unlike activities that harm stakeholders.
34. What does 'philanthropy' mean in the context of CSR?
Philanthropy involves voluntary charitable actions by businesses or individuals to support community needs, and is a common form of CSR.
35. Which of the following best describes ethical business practice?
Ethical practices involve honesty, fairness and respect for stakeholders, which supports trust and long-term business success.
36. One benefit of CSR for a business is:
CSR builds goodwill and trust, leading to better customer loyalty and potentially stronger financial performance over time, though it doesn't guarantee instant huge profits or legal immunity.
37. Which CSR activity shows community involvement?
Supporting local health services benefits the community directly and is a typical CSR activity, unlike actions that remove benefits from the local area.
38. Why is CSR particularly important in Kenya?
CSR enables companies in Kenya to contribute to solving local problems such as job creation, education, health and environmental protection, supporting national development goals.
39. Which of the following is a likely negative outcome of poor CSR?
Ignoring CSR can lead to harmful effects like pollution and damaged relations with the community, harming the business in the long run.
40. Which method is commonly used to measure and communicate a company's CSR performance?
Sustainability or CSR reports summarise a company's social, environmental and economic impacts, helping stakeholders assess performance.
41. Who benefits directly when a company practices good CSR?
Good CSR creates shared value: it benefits many groups connected to the business, not just a single person or outside entities.
42. What is corporate governance in the context of social responsibility?
Corporate governance sets accountability and decision-making standards in a company, which affect ethical behaviour and CSR delivery.
43. Which of the following is an example of ethical marketing as part of CSR?
Ethical marketing requires honesty and transparency, helping consumers make informed choices and protecting the company's reputation.
44. Which practice demonstrates a company's commitment to employee welfare?
Ensuring safety, fair compensation and training are key elements of employee welfare and responsible business practice.
45. What role does government play in promoting CSR?
Governments set legal frameworks and may offer incentives to ensure businesses act responsibly and protect public interests.
46. Why might a company partner with an NGO for a CSR project in Kenya?
NGOs often have local knowledge and relationships that help businesses implement socially useful projects more effectively and credibly.
47. Which practice is an example of sustainable business operations?
Sustainability involves using resources responsibly (e.g., renewable energy, waste reduction) to protect the environment for future generations.
48. Another common name for a company's social responsibility report is:
Sustainability reports document a company's environmental, social and governance (ESG) performance and CSR activities.
49. What is stakeholder engagement in CSR?
Stakeholder engagement means actively involving those affected by business decisions to ensure projects are fair, accepted and effective.